Wijaya, Hery Derajad. “Pengaruh Customer Relationship Management (CRM) Terhadap Kepuasan Pelanggan Dan Kinerja Perusahaan”. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi 3, no. 3 (March 24, 2024): 1279–1289. Accessed July 3, 2024. https://journal-nusantara.com/index.php/EKOMA/article/view/3260.