Lena Ellitan, and Ani Suhartatik. “The Role of E-Trust and E-Service Quality in Building E-Loyalty and E-Satisfaction”. J-CEKI : Jurnal Cendekia Ilmiah, vol. 2, no. 3, May 2023, pp. 303-11, doi:10.56799/jceki.v2i3.834.