Pengaruh E-Service Quality dan Persepsi Harga terhadap Brand Loyalty

Survei pada Reseller Mukena Arrinda Collection

Authors

  • Radhita Bella Tri Pratiwi Universitas Perjuangan Tasikmalaya

Keywords:

E-Service Quality, Price Perception, Brand Loyalty

Abstract

This study aims to determine the effect of E-Service Quality and Price Perception on Brand Loyalty (Survey on Reseller Mukena Arrinda Collection). The method used in this study is causality through a survey approach. With a research sample of 85 Reseller Mukena Arrinda Collection. The data used is primary data. The analytical tool used in this study is multiple regression using SPSS 26.0. The results showed that E-Service Quality and Price Perception had a significant influence on Brand Loyalty at Reseller Mukena Arrinda Collection. Partially E-Service Quality has a significant influence on Brand Loyalty in Reseller Mukena Arrinda Collection. Price Perception has a significant influence on Brand Loyalty in Reseller Mukena Arrinda Collection.

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Published

2022-09-04

How to Cite

Radhita Bella Tri Pratiwi. (2022). Pengaruh E-Service Quality dan Persepsi Harga terhadap Brand Loyalty : Survei pada Reseller Mukena Arrinda Collection. ULIL ALBAB : Jurnal Ilmiah Multidisiplin, 1(10), 3463–3467. Retrieved from https://journal-nusantara.com/index.php/JIM/article/view/843

Issue

Vol. 1 No. 10: September 2022

Section

Articles

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Copyright (c) 2022 Radhita Bella Tri Pratiwi

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This work is licensed under a Creative Commons Attribution 4.0 International License.