SAKHARIA, D.; SUPENI, R. E.; HAFIDZI, A. H. Studi Empiris Customer Relationship Management (CRM) Citra Merek dan Kepuasan terhadap Loyalitas Pelanggan The Body Shop Jember. ULIL ALBAB : Jurnal Ilmiah Multidisiplin, [S. l.], v. 2, n. 10, p. 4688–4695, 2023. DOI: 10.56799/jim.v2i10.2211. Disponível em: https://journal-nusantara.com/index.php/JIM/article/view/2211. Acesso em: 7 jul. 2024.